The community of practice (CoP) is perhaps the most common type of (online) community. In a CoP colleagues come together to share best practices with each other. Medieval guilds, professional associations and in some instances, school classes are examples of communities of practice.
Community Management is digital gardening
I recently joined Bind as a Community Management Consultant, but what does that mean? What is Community Management?
If communities are people who share a common focus, then Community Management is the proactive design, development, activation and ongoing cultivation of the community. It’s a professional approach, backed up by relevant data, to connect people around a common goal. It’s about building bridges and creating value.